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New Home Warranty Code
Firwood Homes follows recognised standards that support fairness, transparency, and confidence through your homebuying journey.
The New Home Warranty Code sets out how developers should support customers before reservation, through completion, and during the early years of ownership.
It covers key areas including reservation agreements, contract information, construction standards, aftercare responsibilities, and complaint handling procedures.
If you would like a copy of the current code or guidance about how it applies to your home, please contact our sales team.
